Visitor Information | SSM Health Saint Louis University Hospital

Whether you are a patient, family member or visitor, we want to make your time here as comfortable as possible. That’s why we offer amenities like private rooms, waiting rooms on each floor and convenient covered parking.

In respect for our patient’s healing process, we do have a few guidelines:

 

  • Only two visitors at a time are allowed at a patient’s bedside in acute care nursing units.
  • Children under 12 must be with an adult at all times.
  • In intensive care units (ICU), only two visitors are allowed and they must be immediate family members, significant others and clergy.
  • Children under 13 are not allowed in the ICU, ICU waiting room or bone marrow transplant unit without prior approval from the unit nurse manager.

When arriving to the hospital, please proceed to the first floor lobby to get information about a patient’s room. If the patient information desk is closed, you can receive information in the emergency department located on the second floor of the hospital.

If you have any questions, concerns or suggestions about the care or stay of you or your loved one, please contact the patient and visitor relations department  at 314-577-8500. For questions regarding patient information, please contact 314-577-8010.

 

Helpful Phone Numbers

Main Phone/Directory
314-577-8000

Patient and Visitor Relations
314-577-8500

Customer Service
855-989-6789

Human Resources
314-577-8580

Medical Records
314-577-8045

Social Work/Care Coordination
314-577-8865

Patient Information
314-577-8010

Pastoral Care
314-577-8066

Ethics Committee
0

Hotels & Lodging

SSM Health Saint Louis University Hospital is pleased to offer patients’ family members many lodging options while their family member is hospitalized.

Many area hotels offer low rates for our patients and families. Call patient and visitor relations at 314-577-8500 for more information.
 

Pear Tree Inn near Union Station


2211 Market St.
St. Louis, MO 63103
Rates: $79/night; Pets additional $10/night
Ask for the SSM Health rate
314-241-3200
Transportation available at specified times
 

Drury Inn – Union Station


201 S. 20th St.
St. Louis, MO 63103
Rates: $89.99/night
314-231-3900
Shuttle to SSM Health SLU Hospital available
 

Residence Inn – Downtown


525 S. Jefferson
St. Louis, MO 63103
Rates: $119/night
(2-Room Connected Suites Available)
314-289-7500
Shuttle to SSM Health SLU Hospital available
 

Hotel Avyan


2625 Lafayette Ave.
St. Louis, MO 63104
Rates: $79/night
314-773-6500
 

Red Roof Plus


5823 Wilson Ave.
St. Louis, MO 63110
Rates: $49.99 Nov. 1 - May 31; $59.99 June 1 - Oct. 31
Code: 615959
314-645-0101 or 800-733-7663
 

Holiday Inn Express St. Louis


4630 Lindell Blvd.
St. Louis, MO 63108
Rates: $92/night - $5/night parking fee
877-410-6681
 

Holiday Inn St. Louis – Forest Park


5915 Wilson Ave.
St. Louis, MO 63110
Rates: $89 or $99/night
314-645-0700
 

Home2 Suites by Hilton (Extended Stay Option)


920 S. Taylor Ave. St. Louis, MO 63110
Rates: Begin at $109 and steps down as duration of stay increases (two weeks $99, one month $89). Ideal for longer-term stays
314-531-4446
 

St. Louis City Center Hotel


400 S. 14th St.
St Louis, MO 63103
Rates: $79/night; Suite upgrade $119/night
Ask for the SSM Health rate
314-231-5007
Transportation may be available - inquire within
 

Little Bit of Haven


1126 S. Kingshighway Blvd.*
St. Louis, MO 63110
Rates: $30/night
314-479-6822
* While the postal address lists this location on Kingshighway Boulevard, the physical address and parking is on Wichita Avenue.
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