Paula J. Friedman

Chief Strategy Officer

Paula J. Friedman

As Chief Strategy Officer, Paula Friedman is responsible for short- and long-term strategic positioning, which includes strategic planning, mergers, acquisitions, affiliations, patient and physician satisfaction and systems improvement across the four states in which SSM Health operates.

In her 26 years at SSM Health, she has served in a variety of roles including, strategic planning, business development, physician-hospital organization development, managed care contracting and operations, and performance improvement. She served more than six years as a Malcolm Baldrige National Quality Award examiner and was one of the 12 national Baldrige judges who evaluated high performing organizations on the use of the Baldrige performance excellence criteria.

In 2010, she was named to the St. Louis Business Journal’s list of "Most Influential Business Women."

Friedman holds a master's degree in business administration from California State Polytechnic University in Pomona and a bachelor's degree in business administration from California State University in Fullerton.   

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