Understanding Your SSM Health Hospital Bill

SSM Health Hospitals

Your SSM Health hospital billing statement contains the information that you need to know before paying your bill. It includes information on what you owe for services and the due date for your payment. Payment is due in full for the services you received. Below is a typical statement highlighting key information.

The PO Box number on the bill will be required to complete your online payment. This number is located in the bottom, right portion of your statement (#8).

If you have additional questions about your hospital bill, please call our customer service department at 855-989-6789 from 8 am - 5 pm, Monday through Friday. Payments are also accepted by phone.

If you received a bill from SSM Health Saint Louis University Hospital it will look a little different. Learn more about your Saint Louis University Hospital bill by clicking on the next tab.  

SSM Health Saint Louis University Hospital

Thank you for choosing SSM Health Saint Louis University Hospital for your care!

Your SSM Health Saint Louis University Hospital billing statement contains information that you will find helpful as you pay your bill. For instance, it has information on what you owe for services and the due date for your payment. Payment is due in full for the services you received. 

On your statement, you will find the PO Box number, which you will need to start the online payment process. You will then be asked for your Date(s) of Services, which is when you received care at Saint Louis University Hospital. This information will determine how you need to pay your hospital bill, not the statement date. The "Date(s) of Services:" are highlighted in the sample statement below.

If you have additional questions about your hospital bill, please call our customer service department at 800-346-0775 from 8:30 am to 5 pm CST, Monday – Friday. You can also make a payment by phone.

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