Dean Medical Group is dedicated to enabling effective communication between their employees and patients who have limited English proficiency (LEP) or who are deaf or hard of hearing.
Face-to-face, telephonic and video medical interpreters are available to assist with communication and ensure quality language access. There is no cost to the patient or family for interpretation.
Call 608-280-4530 option 3 or Email
Video Remote Interpreting
Video Remote Interpreting (VRI) access is currently available at five locations, including our three Urgent Care locations:
- Dean Medical Group - S. Stoughton Rd, Madison
- Dean Medical Group - N. High Point Rd, Madison
- SSM Health Orthopedics
- Dean Medical Group - Janesville
- Dean Medical Group - Delavan
This VRI network offers you access to certified interpreters on demand, with no advanced notice required. The mobile video units can move with you from check-in to your exam room, as well as to lab and medical imaging.