Patient & Family Resources
The MidAmerica Stroke Network does more than create standards of treatment. We’re here to provide our patients and their families the comfort they need in this overwhelming time.
As a certified Stroke Center of Excellence by the Joint Commission, SSM Health Saint Louis University Hospital created the MidAmerica Stroke Network to collaborate on quality stroke care measures throughout the region. Our staff is committed to providing current and clinically-effective stroke care to the patients we serve.
Our patient and guest services representatives are the link between our patients and their families. We’re available to help with matters concerning patient hospitalization, to answers questions, and to listen to suggestions and opinions.
Patient and guest services can be reached between 8 am and 4:30 pm, Monday through Friday at 314-577-8500. If you’re calling during any other time, a message may be left for patient and guest services with the hospital operator or a nurse supervisor, social worker or chaplain.
Patient & Guest Services Support
Our patient and guest services representatives can provide assistance with:
- Housing and hotels
- Directions, maps and other visitor information
- Restaurant information
- Travel arrangements
- Interpreters
- Notary public services
- Hair styling
- Patient compliments and/or grievances
Discounted Hotel Rates
The MidAmerica Stroke network has arranged for special discounted rates at multiple St. Louis area hotels for families of our stroke patients who have been admitted to SSM Health Saint Louis University Hospital for further medical care. When booking, be sure to mention that you are a family member associated with a patient at the hospital. These rates are based on room availability.
Helpful Phone Numbers
Emergency Department: 314-577-8777
Main Line: 314-577-8000
Inpatient Referral Line: 866-491-0858
Hospitality House: 314-268-5350
Patient and Guest Services: 314-557-8500