Helpful Visitor Information
SSM Health Good Samaritan Hospital – Mt. Vernon
We are committed to improving the lives and health of our patients and communities. We hope the information is helpful to you and your loved ones during your visit.
Information for Visitors
- SSM Health has discontinued its universal masking policy as of March 15, 2023.
- Masks are no longer required, with the exception of those who have known or suspected COVID-19 or other upper respiratory symptoms.
- We support patients and visitors who choose to wear a mask and will provide one at entry.
- Visiting hours are from 8:00 am to 8:00 pm daily.
The chapel at SSM Health Good Samaritan Hospital – Mt. Vernon is open 24 hours daily for prayer and meditation. The chapel is located near the main entrance. Catholic Mass is held every Thursday at 8:30 am and Episcopal Mass is held every Tuesday at 8:30am.
Chaplain services are available by request. Call 618-899-1449 to schedule a visit with a member from our pastoral care team.
We know you have the best intentions. Unfortunately, sometimes outside gifts – such as food, drinks and flowers – can actually be dangerous to patients. Please check with the unit nurse before bringing any gifts.
Gift Shop Hours
Open Daily: 9 am - 4:30 pm
Main
618-242-4600
Emergency Room
618-899-1200
Fax Number
618-899-4701
Financial Counseling
866-203-5846
Scheduling
866-466-8655
Customer Service
855-989-6789
Ethics Committee
618-242-4600 ask the operator for an Ethics Consultation.
Third Party Liability/Work Comp Service
888-989-2751
Patient and visitor parking is designated with numbered, blue pole banners. We provide shuttle service, as a convenience, from our parking lots to our main entrance.
Download our campus map for a full view of our available parking and entrances.
SSM Health's commitment is to provide your loved one with exceptional health care services. We strive to be the hospital you and your family trust for generations to come. We recognized that you are a vital partner in the healing of your loved one and invite you to visit to support their recovery goals.
Visiting Hours
Visiting hours are from 8:00 am to 8:00 pm daily.
Visiting After Hours
Please enter the hospital through the Emergency Department when visiting late at night and early in the morning.
All visitors should check in at the security desk, located in the Emergency Department lobby, to receive a visitors pass.
Our nutrition staff will visit each room twice a day to let you know about food options for your next meal. Patients can order during this visit. Nutritionists will send your order down to the kitchen electronically before they leave. Food will be delivered when it’s ready.
For visitors and loved ones, we provide the following dining options:
Kaushal Garden Café
Kaushal Garden Café is located on our garden level.
Kaushal Garden Café Hours
Breakfast: 7 am – 9 am
Lunch: 11 am – 2 pm
Dinner: 4:30 pm – 6 pm
Coffee Bean
Coffee Bean is located on the first floor near the Emergency Department.
Coffee Bean Hours
Monday – Friday: 7:30 am – 3 pm
Call Nutrition Services at 618-899-2080 for more information.