Patient Safety & Quality Improvement

Goals and Objectives:

• Provide safe, efficient and high-value patient centered care, with goals of continuous improvement
• Embrace the culture of safety in daily work

Learn PSQI concepts:

• Introduction to QI concepts including LEAN and PDCA methodologies and A3 problem solving
• Introduction to Patient Safety concepts and collaboration with our Quality Safety Specialists
• Utilization of SSM Event Reporting System
• Identification, recognition and reporting of adverse events & medical errors with confidence
• Participation in root cause analysis
• Advanced training in faculty-supervised transitions of care (hand-offs)
• Active participation in our Transitional Care Clinic
• Focus on QI hospital-based metrics including readmissions
• Elaboration of individual/group QI projects each academic year in collaboration with Academic Biostatistician
• Application of LEAN and PDCA methodologies in individual/group QI projects
• Patient Safety-associated case presentation at Morbidity and Mortality Conferences
• Participation in the ACP MO chapter QI poster presentation

Internal Medicine Performance Board

Recurrent Performance Board meeting:

• Conducted by faculty, driven by residents
• Main forum to address and discuss problems through the residents’ eyes (includes analysis, gap identification and solutions)
• Focus on adherence to the ACGME 80-hr work rule
• Feedback on resident work flow including adherence to ACGME (Accreditation Council for Graduate Medical Information) common program requirements
• Focus of adherence to CLER-related recommendations and expectations

IM Clinic Performance Board meeting:

• Multidisciplinary discussions on several ambulatory care metrics
• Focus on chronic disease-related practice metrics
• Focus on population-health and healthcare disparities
• Focus on patient care quality improvement strategies in our medical home