Visitor Information: SSM Health Cardinal Glennon Children’s Hospital

Visitors can be good medicine for patients. We encourage family members and friends to visit. In order to maintain a safe, comfortable healing environment, the following visiting guidelines have been established:

  • Visitors must dress appropriately (shirts and shoes are required).
  • Children should always be accompanied by an adult.
  • Be quiet in respect for those patients who are resting.
  • Friends and family members with a cold or other contagious illness are asked not to visit until they are well.

Visiting After Hours | 8 pm - 5:30 am Please enter the hospital through the emergency department when visiting late at night and early in the morning.

All visitors should check in at the security desk, located in the emergency department lobby, to receive a visitors pass.

The Ronald McDonald Family Room is located on the fifth floor in the main tower of SSM Health Cardinal Glennon. We’re open 9 am - 9 pm, daily. This space provides a relaxing home away from home for patients' families and guests. Features include:

  • Kitchen with refrigerator, oven and microwave
  • Beverages and snacks
  • Computers and free WiFi
  • Shower and laundry facilities
  • Comfortable couches and television
  • Dining and play areas

If patients’ families need a place to stay overnight, the Ronald McDonald House is located two blocks from the hospital at 3450 Park Ave. The Ronald McDonald House offers a place for families and their children to sleep, do laundry and eat hot meals. 314-577-5697 for more information about the Ronald McDonald House.

The Ronald McDonald Family Room at Cardinal Glennon Children’s Hospital is a place for patients and their families to relax.

Our gift shop is located in the atrium, just inside the main entrance. The shop offers a wide selection of gifts, toys, snacks, books and necessities that you may have forgotten. The gift shop is open daily:

Monday through Wednesday: 9 am - 6 pm Thursday & Friday: 7:30 am - 6 pm Saturday & Sunday: 10 am - 2 pm

The SSM Health Cardinal Glennon Gift Shop is located in the atrium.

​​​​Café @ Glennon

Offering casual dining, in a comfortable atmosphere, with special serving stations for every taste, the Café @ Glennon is located on the first floor of the main tower and serves breakfast, lunch and dinner daily. Cash, credit and debit (Visa and MasterCard) are accepted for payment.

Café Hours

Monday through Friday
Breakfast: 6:15 - 10 am
Lunch: 10:45 am - 2 pm
Dinner: 4 - 7:30 pm

Saturday, Sunday and Holidays
Breakfast: 8 - 10 am
Lunch: 10:45 am - 2 pm
Dinner: 4 - 7 pm

Aspretto

The coffee shop is located on the ground floor by the main entrance to the hospital and serves specialty coffees, teas, fruit smoothies, simply-to-go salads, sandwiches, fresh baked pastries and cookies. Cash, credit, and debit cards (Visa and MasterCard) are accepted for payment.

Aspretto is open Monday through Friday from 6:30 am - 5 pm.

Vending

Vending machines are located on the first floor in the main tower of the hospital. Machines offers a variety of snack items. Vending is available 24 hours, seven days a week.

SSM Health Cardinal Glennon provides cafeteria and coffee cart services.

The chapel is located on the first floor and is open 24 hours a day. All faiths are welcome.

Mass is held at 11:30 am Monday through Friday and at 9 am on Sunday.

A chaplain is available 24 hours a day. You may ask your doctor or nurse to contact us, ask the hospital operator to contact a chaplain or call our office directly at 314-268-2700, ext. 1168. You can also dial 1168 from any hospital phone.

How Can a Chaplain Help?

  • Listening to your story
  • Helping you identify spiritual needs and issues
  • Praying with you or for you
  • Offering prayer, scripture, sacraments, worship services
  • Assisting with ethical decisions
  • Helping in contacting your pastor, minister, rabbi or imam
  • Assisting as you explore your own beliefs, coping mechanisms and support systems
  • Helping you maintain your spiritual strength while here
  • Offering support as you make a loving decision for your child

Prayer Request Book

Outside the chapel is a book where parents, family and friends sign the names of loved ones and their special requests.

 

The chapel at Cardinal Glennon Children’s Hospital is open 24 hours each day. All faiths are welcome.

Helpful Phone Numbers

Main Line/Hospital Operator
314-577-5600

Emergency Department
314-577-5666

Administration
314-577-5613

Customer Service
855-989-6789

Pastoral Care
314-577-5600, ext. 1168

Social Services
314-577-5697

Public Relations/Media Inquiries
314-577-5693

Marketing
314-577-5615

Human Resources
314-577-5389

Ethics Committee
0

Campus Map

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Hotels & Lodging

Pear Tree Inn (near Union Station)
2211 Market St.
St. Louis, MO 63104
Rates: $99/night; Pets additional $10/night
314-241-3200

Hotel Avyan
2625 Lafayette Avenue, St Louis, MO 63103
Rates: $79 plus tax 
314-773-6500

Red Roof Plus
5823 Wilson Avenue, St. Louis, MO 63110
Rates:  $49.99 Nov. 1 - May 31, $59.99 
June 1 – Oct. 31
Code: 615959
314-645-0101 or 800-733-7663

Holiday Inn Express St. Louis
4630 Lindell Blvd., St. Louis, MO 63108
Rates: $92/night - $5/night parking fee
314-631-4900

Home2 - Suites by Hilton
920 S. Taylor Avenue, St. Louis, MO 63110
Ideal for long-term stays
Rates: Begin at $109 and steps down as duration of stay increases (two weeks @ $99, One month @$89) 
314-531-4446

St. Louis City Center Hotel 
400 S. 14th St.
St Louis, MO 63103
Rates: $79/night; Suite upgrade $119/night
Complimentary breakfast 6:30 to 9am,  7 - 11am on weekends)
314-231-5007

Ronald McDonald House
3450 Park Avenue
St. Louis, MO 63104
314-773-1100

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