SSM Health St. Joseph Hospital - St. Charles
SSM Health St. Joseph Hospital - St. Charles continues to meet the evolving health care needs of our patients and community. Located conveniently in historic downtown St. Charles, our 329-bed acute care hospital is a Joint Commission-certified Primary Stroke Center, a Level II Time Critical Diagnosis STEMI Center, and a Bronze Standard, Level 3 Geriatric Emergency Department.
Our heritage of healing the St. Charles community continues today with the exceptional and compassionate care you’ll receive with SSM Health.
Finding Your Way
- The main hospital entrance is directly off of First Capital Drive, one block southeast of the Fifth Street intersection. Follow the signs for free parking.
- Find both the emergency room entrance and pediatric emergency room entrance directly off of First Capital Drive adjacent to the main entrance.
Prostate Health
Our personalized approach to prostate and urological health gives you peace of mind.
Wound Care
Our approach to wound care is aggressive and comprehensive, coordinating traditional and advanced therapies to aid and accelerate the healing process.
Information for Visitors
Visiting Hours
Visitation hours are from 8:00 AM - 8:00 PM. Compassionate care exceptions may be made with permission of the nursing leader. We recognized that you are a vital partner in the healing of your loved one and invite you to visit to support their recovery goals.
Visitor Guidelines
SSM Health St. Joseph Hospital - St. Charles and SSM Health Medical Group have updated our visitor policy to:
- SSM Health has discontinued its universal masking policy.
- Masks are no longer required, with the exception of those who have known or suspected COVID-19 or other upper respiratory symptoms.
- Patients will continue to be screened for upper respiratory symptoms, and masks will be provided for those who need one.
- We support patients and visitors who choose to wear a mask.
- Admitting: 636-947-5481
- Centralized Scheduling: 636-949-9600
- Customer Service: 855-989-6789
- Emergency Department: 636-947-5111
- Gift Shop: 636-947-5138
- Hospital Imaging: 636-947-5444
- Media Contact: 636-947-5621
- Pastoral Care: 636-947-5484
- Patient Information: 636-947-5005
- Physician Referral/Class Registration: 314-776-3627
- Security: 636-947-5174 or dial “0”
- Social Services: 636-949-7027
- SSM Health Behavioral Health: 314-344-6700
- SSM Health Cancer Care: 636-947-5009
- SSM Health Sleep Services: 636-947-5165
- SSM Health Heart & Vascular: 636-947-5464
- Speech Pathology (Inpatient/Outpatient) Therapy: 636-947-5378
- SSM Health Rehab Services (outpatient): 636-947-5467
- SSM Health Foundation: 314-523-8044
- SSM Health Women’s Health: 636-947-5615
- Volunteer Services: 636-947-5466
- Ethics Committee: Dial 0 from hospital phone
- Third Party Liability/Work Comp Service: 888-989-2751
Campus Map - St. Charles
Download a campus map for SSM Health St. Joseph Hospital - St. Charles
SSM Health Safety Statement
Read about our commitment to safety inside our ministries and for every patient in our care.
Patient Resources & Programs
SSM Health is here to make a trip to our hospital, clinics, or medical group locations as easy as possible by providing information to help manage your visit and connect you with resources.
Recognize a Nurse or Staff Member
Thank an SSM Health nurse or care team member for going above and beyond to provide exceptional care. Share your story and nominate them for a special recognition award.
Helpful Hospital Resources
At SSM Health St. Joseph Hospital - St. Charles, we believe in treating the whole person, supporting your spiritual, physical and emotional needs. Our chaplains are available seven days a week from 8:00 AM - 4:00 PM, offering a listening presence, spiritual support and pastoral assistance in a health care crisis. In addition to our regular hours, there is a chaplain on-call 24 hours a day for emergency pastoral needs.
When you need a chaplain, please contact your nurse, or dial “0” and ask the operator to contact a chaplain for you.
The gift shop is located in the first floor lobby. Here you will find a variety of unique gift items, greeting cards, a full-service florist, snacks and miscellaneous toiletry items.
Gift Shop Hours
- Monday through Thursday: 8:00 AM - 4:00 PM
- Friday: 7:00 AM - 3:00 PM
- Saturday and Sunday: Closed
There are several hotels near Hwy. 70 and 5th Street for travelling families, including:
Best Western
1425 S. 5th St.
St. Charles, MO 63301
636-946-6936
Comfort Suites
1400 S. 5th St.
St Charles, MO 63301
636-949-0694
America’s Best Value Inn & Suites
1310 Best Pro Drive
St. Charles, MO 63301
636-947-5900
Drury Plaza Hotel St. Louis St. Charles
380 Mulholland Drive
St. Charles, MO 63303
636-724-5772
Tell us about your SSM Health experience by filling out our Contact Us form.
Odilia’s Café
Odilia’s, named after our Foundress Mother Odilia, is a great dining experience with made-to-order specials, a full-service deli, an innovation station and much more.
Odilia’s Cafe is located on the ground level, in the east wing.
Sunday through Thursday
- Breakfast: 6:30 AM - 9:30 AM
- Lunch: 11:00 AM - 1:45 PM
- Dinner: 5:00 - 6:45 PM
- Evenings: 10:00 PM - Midnight
Friday & Saturday
- Breakfast: 6:30 AM - 9:30 AM
- Lunch: 11:00 AM - 1:45 PM
- Dinner: 5:00 PM - 6:45 PM
Vending Machines
Vending machines, offering a variety of snack items, are available 24 hours a day, seven days a week. They are located in the café area, on the ground level, in the east wing.
Parking & Driving Directions
Accessible parking spaces are available in parking garage levels one and above, and in the medical office building parking lot. When utilizing the parking garage, you can access the hospital via the elevators at the southeast corner of the parking garage.
Get driving directions to SSM Health St. Joseph - St. Charles
All parking at SSM Health St. Joseph Hospital – St. Charles is free.
We also offer complimentary valet parking to vehicles with disabled license plates or placards Monday through Friday at two of our entrances:
- Main entrance: 6:00 AM – 4:00 PM
- Outside medical office building 1: 8:00 AM – 4:00 PM
Other vehicles may utilize our valet parking services for a $2 charge.
The St. Charles Area Transit (SCAT) system consists of five bus routes that provide transportation to various locations within the City of St. Charles, including SSM Health St. Joseph Hospital - St. Charles, and the MetroLink North Hanley Station. All busses are equipped with wheelchair lifts. Contact SCAT at 636-949-3363 or visit their website for more information.
St. Charles County Cab (636-281-8080) and Uber services are available in the St. Charles area.