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A Message from SSM Health President and CEO Laura Kaiser

"We are proud to be a part of this community and grateful for your trust and support."

April 24, 2020 by SSM Health

Dear Friends and Neighbors,

We are deeply humbled by the overwhelming community support our staff and physicians have received over the past several weeks. The kind messages, fervent prayers and generous donations have lifted the spirits of our frontline caregivers tremendously. At the same time, your vigilance in adhering to social distancing and stay-at-home guidance has helped to slow the spread of COVID-19 and keep everyone safe. On behalf of our nearly 40,000 employees and physicians – thank you. We are proud to be a part of this community and grateful for your trust and support.

We continue to take every precaution to ensure the health and safety of our patients, visitors, employees, physicians and communities. SSM Health has a dedicated and talented team of experts leading our preparedness and response – and we continue to coordinate our efforts with federal, state and local government and health officials, first responders and other health care providers to ensure we're all following the most up-to-date guidelines and remain prepared across our communities.

Despite stay-at-home orders, we know you and your loved ones still need access to high-quality health care services. If you need to visit one of our hospitals or physician offices, we have extensive precautions in place to keep you safe during your visit. SSM Health is also offering telehealth appointments for both new and current patients. During a telehealth appointment, you can connect with a primary care provider or specialist, via video chat or, if necessary, a phone call to receive a diagnosis, treatment, education or prescription. Call your SSM Health provider to schedule a telehealth visit today or find a provider nearest you. If you’re concerned you may have symptoms of COVID-19, you’re also invited to schedule a free virtual evaluation.

It’s a challenging time, but I continue to be inspired by the countless examples of generosity and caring across our communities. In fact, we’ve been creating weekly videos for our employees and physicians highlighting the many heartwarming ways our friends and neighbors have rallied around our team. 

Let us continue to keep each other, our loved ones, friends and neighbors in our thoughts and prayers – that God’s healing presence might be revealed to all those in need.

Laura S. Kaiser, FACHE
President and Chief Executive Officer, SSM Health

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