Patient & Family Advisory Program

SSM Health Cardinal Glennon Children’s Hospital commits to the delivery of exceptional health care with a healing presence. We believe patients and their families are essential partners at the center of their care. The advisory program is how we ensure that patients and families are at the center of every decision made at SSM Health Cardinal Glennon Children’s Hospital. We understand that life is busy and complex, so we offer a variety of opportunities.

Patient & Family Advisor

Advisors are past patients and family members who have children that have had treatment at any of the SSM Health Cardinal Glennon Children’s Hospital facilities. They draw on their experiences and insight to support the hospital in improving the quality of care, safety, and experience of our patients and families. Advisors also co-design new programs.

Ways Patient & Family Advisors Can Help

  1. Join the e-council of advisors
  2. Care Connection Mentor Program (remote only) or Caring Connections Partners (onsite)
  3. Advise as a member of hospital committees, task forces, or special projects
  4. Help revise / create materials for patients and families
  5. Share your story during staff training sessions
  6. Participating in continuous improvement events

How to Join

Complete our online application form. If you have questions, please send an email to PFAProgram@ssmhealth.com or call our Patient Experience Specialist at 314-268-2700 ext. 1017.

The information entered into this form will be held in the strictest of confidence and will not be used or disseminated for any purpose other than as a tool to determine program eligibility.

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