Quality Care & Outcomes
At SSM Health Cardinal Glennon Children's Hospital we are committed to continually improving upon the three elements of exceptional care: high quality outcomes, excellent patient experience and a safe environment. Learn more about how we’re meeting these standards of excellence.
2023 Numbers
Patient Experience
- Emergency Department: 71.9% likelihood to recommend
- Inpatient Stays: 80.8% likelihood to recommend
- Outpatient Surgery: 90.3% likelihood to recommend
- Urgent Care: 81.2% likelihood to recommend
- Primary Care Departments: 87.4% likelihood to recommend
- Specialty Departments: 88.1% likelihood to recommend
- Overall Ambulatory Visits: 87.2% likelihood to recommend
Safe Environment/Infection Prevention
- Hand Hygiene: 98.7 percent compliance per secret shopper audit
- CMS CLABSI (central line-associated bloodstream infection): 12 total CLABSI per 15,908 central line days is a rate of 0.75 per 1,000 central line days.
- VP (Ventriculoperitoneal) Shunt Surgery: 0 surgical site infections
- Cardiac Open Chest Surgery: 0 surgical site infections
- Colon Surgery: 0 surgical site infections
Reporting for Pediatric Specialties
