OKLAHOMA – If you are a patient covered by Medicaid in Oklahoma, you may be aware that SoonerCare has changed. Starting April 1, 2024, most SoonerCare members now get their health care services covered by a new program called SoonerSelect.
Earlier this year, Oklahomans had the opportunity to choose one of three plans offered by the Oklahoma Health Care Authority: Aetna Better Health of Oklahoma, Humana Healthy Horizons of Oklahoma and Oklahoma Complete Health. SSM Health is proudly in-network with all three plans.
If you did not select your preferred plan by March 10, 2024, the Oklahoma Health Care Authority automatically assigned you a plan and may have assigned you a PCP outside of the SSM Health system.
However, if you would like to change your PCP to a trusted SSM Health provider, there is still time! Simply follow these steps depending on which plan you are enrolled in:
- Aetna Better Health: Please call the Aetna Better Health member line at 844-365-4385.
- Humana Health Horizons of Oklahoma: Call the Humana Health Horizons of Oklahoma member service call center at 855-223-9868 (TTY: 7110) or go to the member portal on Availity.
- Oklahoma Complete Health: Please call the Oklahoma Complete Health customer service line at 1-833-752-1664. If your family member is enrolled in the Children’s Specialty Program, call at 1-833-752-1665.
For more information, please contact your insurance plan provider or visit www.MySoonerCare.org.
