Baraboo, WI — SSM Health Monroe Hospital, SSM Health St. Clare Hospital – Baraboo, and SSM Health Waupun Memorial Hospital have earned a 5-star rating for nurse communication from the Centers for Medicare & Medicaid Services (CMS). This rating is based on data from the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey and reflects how well patients felt their nurses:
- Explained things clearly
- Listened carefully
- Treated them with courtesy and respect
“This recognition reflects the heart of our mission,” said DeAnn Thurmer, President of SSM Health St. Clare Hospital – Baraboo and Waupun Memorial Hospital. “Our nurses and care teams consistently go above and beyond to ensure patients feel heard, respected, and cared for. I’m incredibly proud of their dedication and the healing presence they bring to our communities.”
This honor highlights the compassionate, patient-centered care that defines SSM Health’s commitment to excellence. The teams at Monroe Hospital, St. Clare Hospital – Baraboo, and Waupun Memorial Hospital continue to make a meaningful difference in the lives of those they serve.
“Our nurses understand that healing begins with connection,” shared Jane Curran-Meuli, President of SSM Health Monroe Hospital. “Their ability to build relationships is at the heart of what makes SSM Health a trusted place for care and this recognition affirms the power of that commitment.”
Only 529 hospitals in the U.S. received a 5-star rating for nurse communication. More than 4,000 hospitals nationwide are surveyed and rated across ten categories using HCAHPS data.
About SSM Health in Wisconsin
SSM Health is a Catholic, not-for-profit health system serving the comprehensive health needs of communities across the Midwest through a robust and fully integrated health care delivery system. The organization’s 40,000 team members and more than 13,900 providers are committed to providing exceptional health care services and revealing God’s healing presence to everyone they serve.
In Wisconsin, SSM Health employs approximately 12,000 people, serving the south-central part of the state through a community-based network of leading physicians/providers, and inpatient and outpatient care facilities. The organization provides high-quality coordinated care across seven hospitals, and more than 60 physician offices and other outpatient care sites.
