Madison, Wis. — SSM Health Wisconsin hospitals are being recognized for outstanding patient experience performance, including excellence in nurse communication and other key measures of patient care.
Drawing from Centers for Medicare & Medicaid Services (CMS) Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) data, Becker’s Hospital Review recently highlighted hospital performance.
Each SSM Health hospital in Wisconsin earned multiple 4- or 5-star ratings. These ratings reflect the dedication of physicians, nurses, caregivers and other staff to provide exceptional care and a positive experience for every patient served.
- 4-Star Ratings: Nurse Communication, Doctor Communication, Discharge Information, Quietness
SSM Health St. Agnes Hospital - Fond du Lac
- 4-Star Ratings: Nurse Communication, Cleanliness, Quietness
- 5-Star Rating: Discharge Information
SSM Health St. Clare Hospital - Baraboo
- 4-Star Ratings: Nurse Communication, Doctor Communication, Quietness
- 5-Star Rating: Discharge Information
SSM Health St. Mary's Hospital - Janesville
- 4-Star Ratings: Nurse Communication, Doctor Communication, Communication About Medicines, Quietness
SSM Health St. Mary's Hospital - Madison
- 4-Star Ratings: Nurse Communication, Doctor Communication, Cleanliness, Quietness
SSM Health Ripon Community Hospital
- 4-Star Ratings: Doctor Communication, Communication About Medicines, Discharge Information
- 5-Star Ratings: Nurse Communication, Cleanliness, Quietness
SSM Health Waupun Memorial Hospital
- 4-Star Rating: Communication About Medicines
- 5-Star Ratings: Nurse Communication, Discharge Information, Cleanliness, Quietness
Star ratings are based on patient response scores to the CMS HCAHPS survey, a national tool used to measure perspectives of hospital care. For more information about the CMS HCAHPS survey and hospital star ratings, visit www.cms.gov.
About SSM Health in Wisconsin
Nationally recognized for quality and innovation, SSM Health is a Catholic, not-for-profit, fully integrated health system working to advance health equity and empower all people to achieve their full potential.
SSM Health provides convenient access to high-quality community-based services. The organization’s footprint includes hospitals, physician offices, outpatient and virtual care services, senior care, comprehensive home care and hospice services, a fully transparent pharmacy benefit company, a health insurance company and an accountable care organization.
In Wisconsin, SSM Health employs approximately 12,000 people dedicated to fulfilling SSM Health’s Mission: “Through our exceptional health care services, we reveal the healing presence of God.” For more information, visit ssmhealth.com or find us on Facebook and LinkedIn.
