Doing Business with SSM Health
This page is intended to guide all suppliers through critical actions required to do business with SSM Health. Following these steps is crucial in maintaining a successful relationship with SSM Health.
Collaborative Commerce Ecosystem
Picture this: a vibrant hub where economic threads weave together. Here, organizations harmonize creating a symphony of collaboration. Our vision for this work? To ignite efficiency and predictability through readily available technology. We're joining hands with suppliers of all sizes, leveraging proven tools. Think seamless transactions, streamlined processes, and shared success. But that's just the beginning. As we journey forward, our paths converge toward shared visions and supportive roles. Why? Because at SSM Health, our mission extends beyond business. It's about caring for those we're blessed to serve. And now, with the addition of SAP Ariba and the SAP Business Network, we're embarking on a transformative voyage - one that echoes compassion, innovation, and excellence.
Deployment of SAP Ariba
To achieve this, we're implementing two SAP Ariba solutions, powerful platforms that include the Supplier Lifecycle and Performance (SLP) and the SAP Business Network. These toolsets will significantly enhance the way we work together.
New Suppliers
SLP will streamline the registration process and ensure a smooth start to our relationship.
Current Suppliers
Easily update your information through the platform, ensuring accurate data flow and streamlined transactions. Existing suppliers must use SLP to request changes to their data (such as name, address, or contact information) or banking details.
For suppliers who don't currently utilize GHX, get ready to experience the benefits of the SAP Business Network:
- Centralized Communication: Purchase orders, confirmations, shipping notices, and invoices will all be transmitted through this user-friendly system.
- Predictable Payment: Timely payments are assured for suppliers actively using the SAP Business Network for invoicing.
Suppliers Using the GHX Platform
Though registering through SLP is required to assure your organization is paid, there is no need to change the current electronic ordering and invoicing pathways in place.
Suppliers not using the GHX Platform:
- Summer of 2024: If your organization does not use the GHX platform, receiving Purchase Orders and Invoicing SSM Health through the SAP Business Network will be required.
- For most suppliers, the free SAP Business Network Standard Account will bring a simplified process that assures streamlined payments from SSM Health. If you’re not leveraging the GHX platform, it’s time to prepare for a seamless transition.
- Key transactions—such as purchase orders, order confirmations, advanced ship notices, and invoices—will all be available to flow through this system.
Important Details for Payment
To be paid, invited suppliers must send invoices using one of the following two methods:- The simple “PO Flip” process within SAP Business Network (FREE)
- If your company has previously engaged SAP/Ariba to integrate your systems with SAP Business Network as an Enterprise Account, information and playbooks on configuring Enterprise SAP Business Account for these payment methods will be forthcoming.
Exclusions
Some of our valued relationships may fall under specific exemptions where they will continue to leverage the more manual processes. These exceptions include:
- Government Agencies
- Utilities
- Physicians
- Employee Relief Fund Vendors
- Board of Directors
- Foundations
More tailored information for these entities will be forthcoming.
Next Steps
We’ve prepared comprehensive playbooks to guide all SSM Health suppliers, both current and new, through the registration and use process of both SLP and the SAP Business Network. Following these steps is critical to maintaining a successful relationship with SSM Health. Links to the playbooks can be found in the section below.
Getting Paid by SSM Health
| Who needs to take action? | All SSM Health Suppliers of Goods & Services |
| Who is excluded? | Government Agencies Utilities Physicians Employee Relief Fund Vendors Board of Directors Foundations |
| What do you need to do? | 1. Register for the SAP Business Network (15 minutes) Download SAP Business Network playbook for directions 2. Register for Supplier Lifecycle and Performance (SLP) (20 minutes) |
| How long will it take? | Approximately 35 minutes |
| What will you need? | All information necessary for completion is outlined in the associated playbook. |
Transacting with SSM Health
| Who needs to take action? | All SSM Health Suppliers of Goods and Services not Transacting through GHX |
| Who is excluded? | Government Agencies Utilities Physicians Employee Relief Fund Vendors Board of Directors Foundations |
| What do you need to do? | 1. Connect with SSM Health on the SAP Business Network (15 minutes). Download SAP Business Network playbook for directions 2. Configure SAP Business Account to Transact with SSM Health. Playbook link coming soon Note, it is critical that you complete the Supplier Lifecycle and Performance (SLP) registration process to be informed when the playbook is available. |
| How long will it take? | Approximately 15 minutes |
| What will you need? | All information necessary for completion is outlined in the associated playbook. |
Additional Video Resources
Please click the video name to access the how-to video in a new tab.
| Video Name | Description of Video | Video Length |
| Walk-Up Registration | Learn how to create a new account in SAP Business Network to start transacting with your customer. | 4:48 minutes |
| Account Overview | Learn how to configure the main sections of your SAP Business Network account in order to transact with your customer. | 10:19 minutes |
| Account Overview (Brief) | Learn how to access your SAP Business Network account and navigate the dashboard. | 3:23 minutes |
| Connect with your Customer (TRR Invite) | Learn how to accept the trading relationship request from your customer and create a new account in SAP Business Network. | 3:53 minutes |
| Create an Order Confirmation (Header Level) | Learn how to process an order confirmation at the header level | 1:54 minutes |
| Create an Order Confirmation (Line-Item Level) | Learn how to process an order confirmation at the line-item level. | 4:12 minutes |
| Create a Ship Notice | Learn how to create a ship notice in the SAP Business Network. | 3:01 minutes |
| Create an Invoice | Learn how to create an invoice in the SAP Business Network | 4:20 minutes |
| Create a Credit Memo | Learn how to process a credit memo in the SAP Business Network. | 2:04 minutes |
| Goods Receipt | Learn how to receive and process a goods receipt in the SAP Business Network. | 3:34 minutes |
| Invoice Status | Learn how to quickly and easily locate a specific invoice. | 3:31 minutes |
| Remittance Advice | Learn what remittance advice documents are, where to find them, and how to configure your account to receive them. | 1:55 minutes |
| Configure Routing Notifications (Purchase Orders and Invoices) | Learn how to configure your SAP Business Network account to receive essential notifications about your purchase orders and invoices. | 4:12 minutes |
| Configure Routing Notifications (Purchase Orders) | Learn how to configure your SAP Business Network account to receive essential notifications about your purchase orders. | 2:17 minutes |
| Configure Routing Notifications (Invoices) | Learn how to configure your SAP Business Network account to receive essential notifications about your invoices. | 2:13 minutes |
| Configure Remittance Address | Learn how to create a remittance address in the SAP Business Network. | 2:21 minutes |
| Create a Test Account | Learn how to create a test account to explore all the features in the SAP Business Network. | 1:21 minutes |
| User Creation | Learn how to create new users to help manage your SAP Business Network account. | 3:47 minutes |
| Account Hierarchy | Learn about account hierarchy—what it is, how to set it up, and how it can benefit you and how you can benefit you and your company. | 3:04 minutes |
| Messaging Feature | Learn about the messaging feature and how it allows trading partners to exchange messages. | 2:43 minutes |
| Forget Username and Password | Learn how to retrieve your username, and reset your password on the SAP Business Network. | 1:22 minutes |
| Connect with Your Customer (PO Invite) | Learn how to customize your account in the SAP Business Network to start transacting with your customer from a purchase order invitation. | 3:12 minutes |
| Get an Enterprise Account | Learn how to upgrade your Standard account to an Enterprise account to benefit from Enterprise-level features. | 1:32 minutes |
| Help Center and Customer Support (Standard) | Learn how to search for solutions in Help Center and contact customer support. | 4:06 minutes |
| SAP Business Network Fees Structure | Video explanation of the SAP Business Network Fees Structure | 3:25 minutes |
SSM Health Purchase Order Terms and Conditions
Please download and review the SSM Health Purchase Order terms and Conditions document.