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SSM Health Cardinal Glennon Access Center

The following information is intended for physicians, nurses and other medical personnel only.

Since 2009, referring providers have counted on the SSM Health Cardinal Glennon Access Center as the first, one-call number to get connected quickly to expert care for urgent and emergent pediatric services.

We are dedicated to providing the best care for your patients and the most convenient access for you. The SSM Health Cardinal Glennon Access Center is staffed 24/7 by pediatric transport nurses and can be used to:

  • Consult with a specialist
  • Reach the surgeon on-call
  • Call ahead for patients who need to be seen in the emergency department
  • Direct admit
  • Emergent transfer
  • Initiate a pediatric or neonatal transport with the SSM Health Cardinal Glennon Neonatal and Pediatric Transport Team
  • Arrange for an urgent appointment with a pediatric specialist

Arrange a Neonatal or Pediatric Transport

To arrange a patient transport to SSM Health Cardinal Glennon Children’s Hospital, a Level I Pediatric Trauma Center and Level IV NICU (both the highest level designations), call the Access Center at 1-888-229-2424.

The Access Center is for use by medical personnel only.

When placing a call, please have the following information available:

  • Patient name, age and weight
  • Patient diagnosis and current condition
  • Pertinent history (including perinatal history for neonates) and pertinent lab values and radiographic findings
  • Referring physician and hospital

After transportation arrangements have been made, the referring hospital and physician will be notified of the mode of transport (ambulance, helicopter or airplane) as well as the estimated time of arrival.

Neonatal & Pediatric Transport Team

The Neonatal Transport Team stabilizes and transports thousands of critically ill newborns and small infants annually. The team includes a registered nurse and respiratory therapist. Each have advanced training in the stabilization, treatment and transport of neonates. Neonatologist Laura Cerny, MD, supervises the team and is available 24 hours a day for consultation.

The Pediatric Transport Team includes two registered nurses with advanced training in the stabilization, treatment and transport of critically ill and injured children of all ages. A physician is available for consultation at all times and will even accompany the team on transport if necessary. The Pediatric Transport Team medical director is John Peter, MD.

Advanced Training

Advanced training includes:

  • Two years of critical care pediatric nursing in the Neonatal Intensive Care Unit, Pediatric Intensive Care Unit or Emergency Department
  • One week of classroom training
  • Eight to 10 weeks of mentor/preceptor training with an SSM Health Cardinal Glennon transport nurse

Ongoing training includes:

  • One pediatric intubation per quarter
  • Pediatric Advanced Life Support
  • Neonatal resuscitation
  • Eight hours of continuing education in trauma nursing per year

Additional Referral Resources

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