Patient & Visitor Resources

SSM Health offers a variety of easy and convenient ways to pay your SSM Health bill, including through MyChart, online or over the phone.

From first aid training and childbirth preparation to diabetes management and stroke education, SSM Health offers a range of health classes and events to support you through all stages of life.

SSM Health is committed to providing financial assistance to people who are without insurance, underinsured, ineligible for a government program, or otherwise unable to pay for medically necessary care.

The Joint Commission's mission is to continuously improve health care by evaluating health care organizations and inspiring them to excel in providing safe and effective care.

If you would like to contact the Joint Commission's Office of Quality Monitoring to report concerns or register complaints, you can:

• Visit the Joint Commission website
• Fax concerns to 1-630-792-5636
• Call 1-800-944-6610 to speak with a representative
• Mail a letter to:

The Office of Quality and Patient Safety (OQPS)
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, Illinois 60181

Tell us about your SSM Health experience by filling out our Contact Us form.

We have health coverage options to fit every lifestyle and budget; whether you're shopping for yourself or your family. 

​​​​​​​You can sign up to view your or your child's medical record from your computer or smartphone using MyChart. MyChart enables you to view test results, schedule appointments, or refill prescriptions; however, there are some limitations to what can be viewed in MyChart. In the event that you need a complete copy of your SSM Health medical records, you'll need to make a formal request. Please choose below to determine how your request will be processed.

SSM Health offers a variety of easy and convenient ways to pay your SSM Health bill, including through MyChart, online or over the phone.

From first aid training and childbirth preparation to diabetes management and stroke education, SSM Health offers a range of health classes and events to support you through all stages of life.

SSM Health is committed to providing financial assistance to people who are without insurance, underinsured, ineligible for a government program, or otherwise unable to pay for medically necessary care.

SSM Health is committed to the safety and dignity of our patients. It is our standard practice to offer a health care chaperone when requested by any member of the care team, a patient, or the patient’s representative during a sensitive clinical examination or procedure. Honoring these requests promotes respect for patient dignity and the professional nature of the examination.

What is a health care chaperone?

The presence of a health care chaperone is intended to create a safe environment for both patients and providers. A qualified health care chaperone is an SSM Health employee, designated by the clinician or supervisor, to be present during the exam or procedure. Additionally, chaperones may assist the health professional with the examination or procedure if trained to do so. A health care chaperone may be requested to help enhance comfort, security and a sense of privacy during sensitive examinations or procedures. All attempts will be made to meet gender and culturally specific requests for a chaperone.

What is considered a "sensitive" exam or procedure?

A sensitive exam or procedure is a physical exam or procedure that exposes a patient’s breasts, genitals or rectal area. Requests for chaperones will also be honored for exams and procedures not considered sensitive.

A copy of the SSM Health Care Chaperone Availability policy for Wisconsin can be made available upon request.

The Joint Commission's mission is to continuously improve health care by evaluating health care organizations and inspiring them to excel in providing safe and effective care.

If you would like to contact the Joint Commission's Office of Quality Monitoring to report concerns or register complaints, you can:

• Visit the Joint Commission website
• Fax concerns to 1-630-792-5636
• Call 1-800-944-6610 to speak with a representative
• Mail a letter to:

The Office of Quality and Patient Safety (OQPS)
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, Illinois 60181

Tell us about your SSM Health experience by filling out our Contact Us form.

We have health coverage options to fit every lifestyle and budget; whether you're shopping for yourself or your family. 

​​​​​​​You can sign up to view your or your child's medical record from your computer or smartphone using MyChart. MyChart enables you to view test results, schedule appointments, or refill prescriptions; however, there are some limitations to what can be viewed in MyChart. In the event that you need a complete copy of your SSM Health medical records, you'll need to make a formal request. Please choose below to determine how your request will be processed.

SSM Health offers a variety of easy and convenient ways to pay your SSM Health bill, including through MyChart, online or over the phone.

From first aid training and childbirth preparation to diabetes management and stroke education, SSM Health offers a range of health classes and events to support you through all stages of life.

SSM Health is committed to providing financial assistance to people who are without insurance, underinsured, ineligible for a government program, or otherwise unable to pay for medically necessary care.

The Joint Commission's mission is to continuously improve health care by evaluating health care organizations and inspiring them to excel in providing safe and effective care.

If you would like to contact the Joint Commission's Office of Quality Monitoring to report concerns or register complaints, you can:

• Visit the Joint Commission website
• Fax concerns to 1-630-792-5636
• Call 1-800-944-6610 to speak with a representative
• Mail a letter to:

The Office of Quality and Patient Safety (OQPS)
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, Illinois 60181

Tell us about your SSM Health experience by filling out our Contact Us form.

We have health coverage options to fit every lifestyle and budget; whether you're shopping for yourself or your family. 

Learn more about your rights under Missouri's No Patient Left Alone Act.

​​​​​​​You can sign up to view your or your child's medical record from your computer or smartphone using MyChart. MyChart enables you to view test results, schedule appointments, or refill prescriptions; however, there are some limitations to what can be viewed in MyChart. In the event that you need a complete copy of your SSM Health medical records, you'll need to make a formal request. Please choose below to determine how your request will be processed.